Master Class

Fit Process 101: How Custom-Fit Shoes Work in 3 Steps

Executive using smartphone to complete IAMBIC 3D foot scan at home, preparing for precision-fit custom shoes.

Every pair begins with your data. A quick smartphone consultation captures your foot geometry and comfort preferences, transforming them into a digital last measured in millimeters. From there, European artisans craft your MODEL T from full-grain leather for balance, endurance, and quiet confidence throughout the day.

Ready to experience precision fit? Visit the MODEL T page to order your pair. Not ready yet? Take the Fit Guide Quiz to begin your personalized fit journey.

Explore the MODEL T

Typical delivery is about 4–6 weeks after consultation upload. Signature Fit Guarantee with unlimited refits.


Proven foundation


How it works

Step 1: Order your MODEL T

Start on the MODEL T page. After ordering, you’ll receive a link to your virtual consultation and a short preparation checklist. Our biomechanics-trained Concierge team can assist anytime.

Step 2: Complete your smartphone scan and comfort profile

Foot scan

Use the guided web app on your phone. Stand on four sheets of paper for scale. The app captures three angles to measure length, width, arch height, and volume with millimeter accuracy.

By the numbers

  • 50,000+ foot scans processed
  • 98% scan-to-last geometry match
  • 20+ biometric variables modeled per profile
  • Crafted in Portugal from Italian full-grain leather
Person using smartphone to complete IAMBIC 3D foot scan for AI-tailored fit.

Comfort profile

Your comfort profile captures how you move and what you value in fit, from heel hold and forefoot width to cushioning and ground feel. It also considers your environment—surfaces, climate, and dress code—to tailor comfort for every setting.

Set aside 10–15 minutes in a well-lit space. You only need your phone and four sheets of paper. For best results, use Chrome or Safari. Read the Virtual Consultation Guide.

Step 3: We craft your pair

Your data becomes a 3D model of your fit geometry. AI algorithms and biomechanical review refine your design before construction. Artisans in Portugal cut and assemble each pair from Italian leather and adaptive materials. Most orders ship within 4–6 weeks.

Learn about your fit


Signature Fit Guarantee and support

Every customer is covered by our Signature Fit Guarantee with unlimited refits. Share feedback or wear photos, and our team refines your profile for future pairs.

Tracking your progress

  1. Scan received
  2. Comfort profile built
  3. Pair in craft
  4. Quality check
  5. Shipment confirmed

If you’d like guidance, schedule a short video call with a biomechanical engineer or reach our Concierge anytime. Contact the Concierge.

Discover the MODEL T Experience


What you leave with

  • A personal fit profile stored to your account
  • Recommended geometry and cushioning setup
  • Progress updates through each milestone
  • Enduring comfort for long workdays and travel

What you can expect

  • Stability and alignment during extended wear
  • Support that enhances focus and posture
  • A fit relationship that evolves with every pair

FAQs

Can I complete the consultation myself?

Yes. The process is fully self-guided on your smartphone, with optional live assistance from our biomechanics team.

Do I need special equipment?

No. You only need a smartphone and four sheets of printer paper.

How accurate is the scan?

When done as instructed, accuracy averages 98%, validated by over 50,000 completed scans.

What if I need adjustments?

All pairs are backed by the Signature Fit Guarantee with unlimited refits until the fit is perfect.

How long does it take?

Most pairs ship in about 4–6 weeks after your consultation upload.

Are these suitable for professional wear?

Yes. The MODEL T’s design blends luxury and comfort for executives and travelers.

Does the fit adapt to my environment?

Yes. Your comfort profile accounts for surfaces, activity level, and climate for optimal daily support.

How is my data used?

Your scan and comfort data are encrypted and stored securely for your current and future pairs. Learn more on our Technology page.


Helpful links

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