Master Class

Fit Process 101: How Custom-Fit Shoes Work in 3 Steps

Executive using smartphone to complete IAMBIC 3D foot scan at home, preparing for precision-fit custom shoes.

Every pair begins with your data. A quick smartphone consultation captures your foot geometry and comfort preferences, translating them into a digital last measured in millimeters. From there, European artisans craft your MODEL T from full-grain leather for stability, endurance, and quiet confidence throughout the day.

Ready to experience true precision fit? Visit the MODEL T page to order your pair. Not ready yet? Take the Fit Guide Quiz to begin your personalized fit journey.

Explore the MODEL T

Typical delivery is about 4–6 weeks after your consultation upload. Signature Fit Guarantee with unlimited refits.


Proven foundation


How it works

Step 1: Order your MODEL T

Begin on the MODEL T page. After ordering, you’ll receive a link to your virtual consultation and a short preparation checklist. Our biomechanics-trained Concierge team can assist anytime.

Step 2: Complete your smartphone scan and comfort profile

Foot scan

Use our guided web app on your phone. Stand on four sheets of paper for scale. The app captures three angles to measure length, width, arch height, and volume with millimeter accuracy.

By the numbers

  • 50,000+ foot scans processed
  • 98% scan-to-last geometry match
  • 20+ biometric variables modeled per profile
  • Crafted in Portugal using Italian full-grain leather
Person using smartphone to complete IAMBIC 3D foot scan, capturing precise measurements for AI-tailored fit.

Comfort profile

Your assessment captures how you move and what you value in fit — from heel hold and forefoot width to cushioning and ground feel. It also considers your environment, from surfaces and climate to dress code and travel, shaping a fit that feels natural in every setting.

Set aside 10–15 minutes in a well-lit space. You only need your phone and four sheets of paper. For best results, use Chrome or Safari. Read the Virtual Consultation Guide.

Step 3: We build your comfort profile and craft your pair

Your data is transformed into a 3D model of your fit geometry. AI-driven algorithms and biomechanical review refine your design before craft. Artisans in Portugal cut and assemble each pair from Italian leather and adaptive components. Most orders ship within 4–6 weeks after upload.

Learn about your fit


Signature Fit Guarantee and support

You’re covered by our Signature Fit Guarantee with unlimited refits. Share feedback or photos after wear, and our team updates your profile to fine-tune future pairs.

Tracking your progress:

  1. Scan received
  2. Comfort profile built
  3. Pair in craft
  4. Quality check
  5. Shipment confirmed

If you prefer guidance, schedule a short video call with a biomechanical engineer or reach our Concierge for support anytime. Contact the Concierge.

Discover the MODEL T experience


What you leave with

  • Personal fit profile stored to your account
  • Recommended geometry and cushioning setup
  • Updates at each milestone through delivery
  • Enduring comfort for long workdays and travel

What you can expect

  • Stability and alignment through extended wear
  • Balance and support that enhance focus and posture
  • A fit relationship that evolves with each pair

FAQs

Can I complete the consultation myself?

Yes. The process is fully self-guided on your smartphone. If you’d like help, our biomechanics team can join you by video call.

Do I need special equipment?

No. You only need a smartphone and four sheets of printer paper for scale.

How accurate is the scan?

The three-angle method captures millimeter-level geometry when followed as directed. With over 50,000 scans processed, accuracy averages 98%.

What if I need adjustments?

You’re covered by our Signature Fit Guarantee with unlimited refits until the fit is right.

How long does it take?

Most pairs ship within four to six weeks after consultation upload.

Will these work for professional settings?

Yes. MODEL T balances comfort and craft in a clean, executive silhouette fit for boardrooms and travel.

Does the fit account for surfaces and climate?

Yes. The comfort profile considers your environment and daily rhythm to tune cushioning and support accordingly.

How is my data used?

Your scan and comfort data are used only to design your fit and inform future pairs. Learn more on our Technology page.


Helpful links

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