Experience modern bespoke through our virtual consultation. Your perfect pair awaits.

getting ready
1. Access Your Private Portal
Create your account on our exclusive Client Portal via smartphone to begin your bespoke journey.
2. Answer Questions
Tell us about your comfort desires and shoe history through our curated questionnaire.
3. Prepare for Your Scan
Get ready for your custom fitting—the first step toward your perfectly crafted pair.

HOW TO SCAN
The Virtual Consultation is conducted fully remotely through your smartphone with a working camera.
WHAT YOU’LL ALSO NEED
- 15 minutes to complete the consultation
- 4 sheets of standard printer paper
- Comfortable chair
- Private, well-lit indoor space
- Flat, hard floor
- Recommended: Google Chrome for iOS and Android

BEGIN YOUR VIRTUAL CONSULTATION
Get started by opening the Client Portal on your smartphone. For the best experience, we recommend using Google Chrome, available for both iPhone and Android devices. Ready to begin? Open the link below in Chrome on your smartphone.

fit guarantee
At IAMBIC, our Fit Guarantee ensures your shoes feel perfect—every single time. Our Concierge Team, composed of world-class experts in computational biomechanics, foot health, and biomedical engineering, is dedicated to providing white-glove service tailored to your needs. With unlimited refits, we won't rest until your shoes deliver the unparalleled comfort and fit you deserve.
WHAT COMES NEXT

Designed in NYC
Your data is analyzed by our Concierge team of scientists and engineers, who may reach out to refine details before confirming your data is complete, initiating your 4-6 week bespoke journey.

Made in Portugal
Your precise measurements, refined through our AI technology, guide our master craftsmen in Portugal, with email updates keeping you informed as your bespoke shoes come to life.

You Receive Your Shoes
Your bespoke shoes journey from Portugal to New York City for a final quality review by our expert team before arriving at your doorstep.
faqs
Virtual Consultation Process
Questions regarding how the consultation works.
The Virtual Consultation allows you to share your comfort preferences and scan each foot in detail using your smartphone camera. Set aside just 10–15 minutes for the process. Our advanced AI technology will use your data to optimize 20 adjustment mechanisms, delivering an exceptional fit like never before.
For the best results, we recommend using a smartphone. Simply log in to your Client Portal on your smartphone’s Chrome browser to get started. If you don't have a smartphone, reach out to our Concierge Team for personalized assistance.
Please use U.S. letter paper for the most accurate results.
Yes, you can pause and resume at any time by logging into the Client Portal and selecting "Resume Consultation."
For the smoothest experience, we recommend Chrome or Safari on your smartphone.
Trouble shooting
Quick solutions for any challenges during your consultation.
If you believe there was an issue with your scans, don’t worry. Log into the Client Portal and select "New Consultation" to redo the process. If needed, our team will review your scans and provide guidance to ensure we get it right.
Hit the refresh button on that page on your Chrome or Safari browser once and continue from there. Make sure that your browser has camera access permissions enabled.
No problem! Log back into the Client Portal and tap "Resume Consultation" to pick up where you left off.
Contact us at concierge@iambic.co for help with updating your account.
Our Concierge Team can assist you. Reach out to us at concierge@iambic.co.
What Happens After
Next steps post-consultation and how we handle your data.
Once your Virtual Consultation is complete, our team will review your data to craft your custom-fit shoes. You'll receive an email with next steps, and production will begin after approval. We’ll keep you updated on progress via email. For details on data handling, please review our privacy policy.
Your made-to-fit shoes will arrive approximately 4 to 6 weeks after production begins. Delivery to P.O. boxes may take slightly longer. Updates will be sent by email so you’ll always know your order’s status.
We’ll provide updates throughout the process, including confirmation, shipping notifications with tracking links, and delivery confirmation. To ensure you receive all updates, add concierge@iambic.co to your email address book.
White Glove Support
Our Concierge Team is here to support you every step of the way on your IAMBIC journey. Connect with us anytime for personalized guidance and expert care.



The most interesting thing about them being crafted just for me is how well they fit. And I had never even noticed that my shoes didn't fit right. My other shoes don't hurt me - they just slosh around. With these, the heels actually stay on the whole time and it fits snugly yet still comfortably. And I'd never experienced that before. They just stay comfortable all day.
As a runner, as an athlete, just knowing that I'm doing a good service to my body is incredible. It’s the reason that I love my IAMBIC shoes. It's that precision that makes me feel safe to walk down the street, get on the subway, do my commute, bring my kids to school, and not feel concerned that I'm doing it in a shoe that doesn't fit right or that doesn't feel good.
The thing that I was surprised by the most with the precision fit is that any pressure points thatI had been feeling with the shoes that I previously came in wearing were completely gone. I was wearing a shoe that wasn't too tight. It wasn't too loose. The sole fit just right. Total comfort.That's the best way to put it.
So I suffer from chronic foot pain and I believe that a lot of that has to do with wearing shoes that actually don't fit. Whenever I wear my IAMBICs, I've noticed that I have felt less pain, which is really incredible. And they're just so comfortable. I'm not worried about the back of my heel popping out or my ankles not having enough support. Also, they're just so stylish and every time I wear them out in the street, I always get compliments, which never happens to me.
A shoe that may feel comfortable for a half hour walk is not a shoe that always feels comfort able for a three and a half hour walk. So what I like about IAMBIC is, even though the snug fit is there and it feels comfortable, it also feels substantial enough that I can walk a lot without getting any discomfort. That's just something that's especially important to me and I think the shoe has really delivered that.
The first moment that I tried on my IAMBIC shoes, I noticed a difference. I have small feet. So whenever I try on shoes, I usually expect them to not fit. If they do fit, there's usually some sort of discomfort, whether that's in the toe box or too much space or at the heel. So knowing that this shoe was tailored to my foot was really meaningful. It's rare that you find a shoe like IAMBIC that truly is comfortable, but also hits the markers of style versatility.
I think we're all placed on this earth as unique individuals. None of us are really off the rack in terms of sizing. So for me to have that experience of having something made specifically for me that fit perfectly was something that was a little bit mind blowing. And once I got the shoes, I tried them on, they looked great, they felt great. And honestly, they fit like a glove.
When we get behind the wheel of a Ferrari, Lamborghini, people feel that precision. 1 millimeter of change in the steering wheel, you will feel that. 1 millimeter of pressure into the accelerator, you’ll feel that. And for me, that is a linkage between performance, but then for me as I'm wearing my IAMBICs, it's just another reminder of how my IAMBICs are created based on that performance and the millimeter of precision that's included within the shoe which aligns up with the world of Ferrari and Lamborghini and the precision behind that.
Having a pair of shoes that I know will make me be able to stand up and do the job that I need to do without feeling burnt out or exhausted at the end of the day, which most shoes will end up doing no matter what they've been in the past. After a certain amount of time standing up, I don't think I've ever worried about that, or had that fatigue after a long shoot. At the end of a shoot when it's “Oh hey, we have to go into overtime." or something like that. This is something that helps me not feel the fatigue of being drained or tired because it's a pain that I don't get anymore from being on my feet for so long.
They're so comfortable that they're a part of life. They move with you, and I think that's the support, the comfort. I don't wear them just for the style, I wear them because they make me feel good. That's a really big thing for me.
When I wear my dress shoes, I'm constantly thinking OK, I wish I brought a pair of sneakers, and then when I have my sneakers on, then I'm tending to deal with the issues in the upper, right, part of the shoe whether on the front or back of my foot. So I want to say to myself, okay how do I replicate the feel of the IAMBIC shoe because I wear this every day.
What will happen is I'll wear my IAMBICs, I'm like this is great, like my day is good, I don't really notice anything. And then, if I switch to a different pair of shoes, especially like my very high end sneakers and I have a not bad collection of other high end sneakers, I'm immediately like ugh this just sucks like they really do. So I think it's the relational sort of experience where when I'm wearing my IAMBICs, I don't really notice and I think that says a lot. And it’s not until you wear a different set of shoes that you're like oh the reason I'm not noticing is because these fit my feet so well.