What to Expect
After placing your order, complete your consultation on your smartphone
in 10 to 15 minutes.
Answer a few fit questions, then follow guided steps to scan each foot.
Open this link on your smartphone
in the Chrome or Safari app.
The MODEL T Process
2) ACCESS CLIENT PORTAL
Open the Client Portal link on your
smartphone. Create your account with
the same email used for your order.
Open this link on your smartphone.
3) ENTER YOUR FIT PREFERENCES
Complete a short questionnaire about
your comfort priorities and footwear
history to guide your personalized fit.
4) CAPTURE YOUR FOOT SCANS
Follow guided steps to capture 3 images
of each foot. This creates the foundation
for your personalized fit.
What You’ll Need
Set these beside you before you begin:
- 10 to 15 minutes
- Smartphone with a working camera
- Stable internet connection
- Bright, even indoor lighting
- Flat, hard floor
- Comfortable chair
- 1 to 2 sheets of U.S. letter paper
What Comes Next?
DESIGNED IN NYC
Your data is reviewed by our Concierge team of scientists and engineers. If anything needs clarification, we’ll reach out to confirm your virtual consultation before we move forward.
MADE IN PORTUGAL
Your measurements guide our master craftsmen in Portugal, and you’ll receive email updates as your pair takes shape.
DELIVERED TO YOU, FOR YOU
Once your virtual consultation is cleared, your shoes return to New York City for a final quality review, then ship to your doorstep within 4 weeks.
FAQS
Why does the Virtual Consultation matter?
It is how we get your fit right, down to the millimeter.
Your scan and comfort questionnaire give our team the information we need
to shape the fit around your structure, gait tendencies, and real day use,
not a generic size chart. Before anything is crafted, our Concierge team
reviews your data to confirm it is clear, consistent, and aligned with how
you want the shoes to feel.
How is IAMBIC different from other shoes?
IAMBIC is built around precision fit, guided by a biomechanics trained Concierge team.
Instead of choosing a size and hoping it works, you complete a smartphone scan and
comfort questionnaire, then we validate your measurements before craft begins.
Your pair is made to your data and finished with a final quality review in New York City.
Every step is designed to deliver long day stability, alignment support, and a fit
that feels intentional from the first wear.
What happens after I submit my scan?
You will receive a confirmation, and our biomechanics-trained Concierge team will
review your scan and questionnaire.
If everything looks consistent, we clear your consultation and move your pair into
production. If we see anything that could affect fit, we will reach out with specific
guidance. Once cleared, your shoes are crafted, then return to New York City for a
final quality review before shipping to your doorstep.
How do you make sure my scan is accurate?
We check for clarity, alignment, and consistency across your scan data, and we also
confirm the scan was captured under the right conditions.
For the most accurate results, take your scan in bright, even lighting so the paper
stays fully visible and shadow free. Keep the entire paper in frame, and make sure
your toes and heel are not cut off. Our biomechanics-trained Concierge reviews the
scan quality and measurement outputs alongside your questionnaire responses.
What do you do with my scan and data?
We use it to design the fit of your pair.
Your scan data and questionnaire inputs inform the shape, internal volume, and key
fit decisions that affect stability and pressure distribution. Our biomechanics-trained
Concierge team uses it to confirm accuracy before your shoes enter production, and
to support you later if you ever want refinements under our Signature Fit Guarantee.
For full details on how we collect, use, and protect your information, please review
our
Privacy Policy and Terms
.
How do I contact Concierge?
Start on our
Contact page
,
and we will take it from there.
Use the Contact page to reach our Concierge team directly, and we will respond with
the next step, whether that is scan guidance, fit questions, or order support.
Journal and Press
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The most interesting thing about them being crafted just for me is how well they fit. And I had never even noticed that my shoes didn't fit right. My other shoes don't hurt me - they just slosh around. With these, the heels actually stay on the whole time and it fits snugly yet still comfortably. And I'd never experienced that before. They just stay comfortable all day.
As a runner, as an athlete, just knowing that I'm doing a good service to my body is incredible. It’s the reason that I love my IAMBIC shoes. It's that precision that makes me feel safe to walk down the street, get on the subway, do my commute, bring my kids to school, and not feel concerned that I'm doing it in a shoe that doesn't fit right or that doesn't feel good.
The thing that I was surprised by the most with the precision fit is that any pressure points that I had been feeling with the shoes that I previously came in wearing were completely gone. I was wearing a shoe that wasn’t too tight. It wasn’t too loose. The sole fit just right. Total comfort. That’s the best way to put it.
I deal with chronic foot pain, and a lot of it comes from shoes that do not really fit. When I wear my IAMBICs, I notice less pain and they are incredibly comfortable. I do not worry about support, and I even get compliments on them when I am out, which feels great.
A lot of shoes feel fine for a short walk but not for hours. What I like about IAMBIC is that it feels snug and comfortable, yet substantial enough for long walks without discomfort. That matters to me, and the shoe has really delivered on that.
The first time I tried my IAMBICs, I noticed the difference right away. I have small feet, so most shoes either do not fit or are uncomfortable somewhere. Knowing these were tailored to my foot was meaningful. They are truly comfortable and still versatile in style, which is rare to find.
I think we’re all placed on this earth as unique individuals. None of us are really off the rack in terms of sizing. So for me to have that experience of having something made specifically for me that fit perfectly was something that was a little bit mind blowing. And once I got the shoes, I tried them on, they looked great, they felt great. And honestly, they fit like a glove.
In motorsport, a millimeter matters. My IAMBICs are built with that same precision, and you can feel it when you move. They remind me of the exactness you find in high-performance machines, translated into footwear.
With IAMBIC, I can be on my feet through long shoots without that usual end-of-day fatigue. I do not worry about burning out or feeling drained like I used to. They help me get through overtime and long days without thinking about pain.
They move with me and quickly became part of my day. I do not wear them only for style, I wear them because they make me feel good. The comfort and support are what keep me reaching for them.
With most shoes I am always wishing I had chosen something else. With IAMBIC, I don’t think about switching. I want everything else to feel the way these do, because they are the pair I reach for every day.
When I wear my IAMBICs, I barely notice them, and I think that says everything. The difference shows up when I switch to other high-end sneakers and immediately feel the discomfort. They fit my feet so well that comfort just feels natural.