The IAMBIC Virtual Consultation

A smartphone-guided fitting for your precision-fit shoes, with Concierge support along the way.

What to Expect

After placing your order, complete your IAMBIC® precision-fit consultation on your smartphone in 10 to 15 minutes. Answer a few fit questions, then follow guided steps to scan each foot.

Access Client Portal

Open this link on your smartphone
in the Chrome or Safari app.

The IAMBIC Process

Step 1

Place Your Order

Order first on the MODEL T page. There is no size to choose. Your fit comes afterward, from this consultation.

Order MODEL T
A black and a white IAMBIC MODEL T on a red background.
Step 2

Access Client Portal

Open the Client Portal link on your
smartphone. Create your account with
the same email used for your order.

Access Client Portal

Open this link on your smartphone.

Step 3

Enter Your Fit Preferences

Complete a short questionnaire about
your comfort priorities and footwear
history to guide your personalized fit.

Step 4

Scan Each Foot

Follow guided steps to capture 3 images
of each foot. This creates the foundation
for your personalized fit.

A man seated on a chair, one foot on a sheet of letter paper, using his smartphone to capture guided scans of each foot.
A black and a white IAMBIC MODEL T on a red background.
A man seated on a chair, one foot on a sheet of letter paper, using his smartphone to capture guided scans of each foot.

What You’ll Need

Set these beside you before you begin:

  • 10 to 15 minutes
  • Smartphone with a working camera
  • Stable internet connection
  • Bright, even indoor lighting
  • Flat, hard floor
  • Comfortable chair
  • 1 to 2 sheets of U.S. letter paper
A blank sheet of paper on a wood floor, used as a marker for the IAMBIC foot scan.

What Comes Next?

A white 3D wireframe scan of a foot on an orange background, showing IAMBIC’s digital shoe fit data.

Designed in NYC

Your data is reviewed by our biomechanics-trained Concierge team of scientists and engineers. If anything needs clarification, we’ll reach out to confirm your Virtual Consultation before we move forward.

A craftsperson cutting leather pattern pieces at a workbench, handcrafting IAMBIC precision-fit shoes.

Crafted in Portugal

Your measurements guide our master craftsmen in Portugal, and you’ll receive email updates as your pair takes shape.

Hands sliding open a teal IAMBIC shoe box lined with white tissue paper.

Delivered to You

Your shoes arrive in New York City for a final quality review, then ship to your doorstep within 4 weeks.

A white 3D wireframe scan of a foot on an orange background, showing IAMBIC’s digital shoe fit data.
A craftsperson cutting leather pattern pieces at a workbench, handcrafting IAMBIC precision-fit shoes.
Hands sliding open a teal IAMBIC shoe box lined with white tissue paper.

Need Support?

Our Concierge team is here before and after you order. Every pair is backed by our Signature Fit Guarantee, with complimentary refits included until your fit is right.

Contact Us

Smartphone-Based Precision-Fit FAQs

Why does the Virtual Consultation matter?

It is how we get your fit right, down to the millimeter.

Your scan and comfort questionnaire give our team the information we need to shape the fit around your structure, gait tendencies, and day-to-day use, not a generic size chart. Before anything is crafted, our Concierge team reviews your data to confirm it is clear, consistent, and aligned with how you want the shoes to feel.

How is IAMBIC different from other shoes?

IAMBIC is built around precision fit, guided by a biomechanics-trained Concierge team.

Instead of choosing a size and hoping it works, you capture each foot with your smartphone and complete a comfort questionnaire, then we validate your measurements before craft begins. Your pair is made to your data and finished with a final quality review in New York City. Every step is designed to deliver long-day stability, alignment support, and a fit that feels intentional from the first wear.

What happens after I submit my scan?

You will receive a confirmation, and our biomechanics-trained Concierge team will review your scan and questionnaire.

If everything looks consistent, we clear your consultation and move your pair into production. If we see anything that could affect fit, we will reach out with specific guidance. Once cleared, your shoes are crafted, then return to New York City for a final quality review before shipping to your doorstep.

How do you make sure my scan is accurate?

We check for sharpness, alignment, and consistency across your scan data, and we also confirm the scan was captured under the right conditions.

For the most accurate results, take your scan in bright, even lighting so the paper stays fully visible and shadow-free. Keep the entire paper in frame, and make sure your toes and heel are not cut off. Our biomechanics-trained Concierge reviews the scan quality and measurement outputs alongside your questionnaire responses.

What do you do with my scan and data?

We use it to design the fit of your pair.

Your scan data and questionnaire inputs inform the shape, internal volume, and key fit decisions that affect stability and pressure distribution. Our biomechanics-trained Concierge team uses it to confirm accuracy before your shoes enter production, and to support you later if you ever need a refit under our Signature Fit Guarantee.

For full details on how we collect, use, and protect your information, please review our Privacy Policy and Terms.

How do I contact Concierge?

Start on our Contact page, and we will take it from there. Send our Concierge team a note and we will respond with the next step, whether that is scan guidance, fit questions, or order support.