FREQUENTLY ASKED QUESTIONS
1. about iambic
Discover what makes IAMBIC different from other shoe brands.
IAMBIC serves ambitious professionals who demand executive-level style without sacrificing health or comfort. Designed for leaders who spend long days in motion: traveling, presenting, negotiating, and managing high-stakes decisions.
IAMBIC combines AI-powered precision fit with European heritage craftsmanship. Our proprietary Sole Print system captures over twenty foot dimensions to model a personalized fit, engineered to reduce fatigue, improve alignment, and deliver all-day performance worthy of executive demands. Explore our full story to see what drives our approach.
A personalized fit means footwear crafted precisely for your unique foot shape and movement patterns. This reduces pressure points, improves alignment, lowers fatigue, and enhances stability. It supports long days on your feet, whether leading teams, traveling internationally, or hosting industry events.
Persistent foot discomfort undermines leadership presence, decision-making focus, and physical confidence. IAMBIC offers an executive wellness solution engineered to improve alignment and reduce fatigue, supporting the clarity, energy, and professional polish essential to sustained performance.
Each pair is made to order, eliminating overproduction. We use premium European leathers and advanced materials chosen for durability and longevity. This slow, intentional production reduces waste while offering quality that respects both the environment and your time. Understand our breakthrough approach to Sustainability.
IAMBIC is inspired by the poetic "iambic" rhythm, where each line has a deliberate, balanced structure. It reflects our commitment to thoughtful design that supports your stride with precision and care. Meet our founders and the team behind IAMBIC.
2. CUSTOM FIT & TECHNOLOGY
Learn more about the craftsmanship and materials that go into our shoes.
Using our guided scanning process, you take three simple photos on standard paper. Our Sole Print system analyzes over twenty dimensions to create a personal fit model. Each pair is then crafted to order in Portugal by master shoemakers. See how our Virtual Consultation works and get started in minutes.
We understand that every foot is unique, and we're committed to making shoes that accommodate a wide range of foot shapes and needs. Thanks to our AI-powered precision fitting and expert craftsmanship, we can create shoes tailored to anyone, no matter the shape or size of your feet.
Our designs are developed in consultation with Dr. Hylton Menz, the world’s most cited podiatry researcher. While IAMBIC shoes are not classified as medical devices, they integrate clinically informed principles to improve comfort, reduce fatigue, and support long-duration professional use. Learn about the science behind our technology.
Yes. Each pair includes removable insoles designed to work with custom orthotics. During your virtual consultation, we guide you to scan both your feet and any orthotics you use, so we can factor them into your 3D fit model. Our multi-layer cushioning and arch support are built to reduce strain on their own. If you use specific medical orthotics, we invite you to contact Our Concierge Team to discuss compatibility before you order.
3. PROFESSIONAL STYLE & PERFORMANCE
Learn more about how our Virtual Consultation creates your perfect fit.
IAMBIC shoes are designed for leadership demands. Our versatile design is crafted for executive environments and pairs seamlessly with suits, business casual attire, and travel wardrobes. Each pair is appropriate for high-profile meetings, boardrooms, and industry events. Wherever image, performance, and comfort must align, IAMBIC delivers. Read how professionals are styling IAMBIC.
Once your consultation is complete, our team of experts will review your scans and preferences to create your custom shoes. You'll receive an email with next steps, and once your consultation is approved, your shoes will enter production with an estimated 4 to 6 week completion time. We'll keep you updated via email throughout the process. To ensure you receive all updates, please add concierge@iambic.co to your email address book. For information on how we handle our data, please review our Privacy Policy.
Yes. Our precision-fit approach reduces pressure points, improves alignment, and delivers sustained comfort, whether standing through meetings, walking conference floors, navigating airports, or presenting for hours. See real experiences from IAMBIC clients.
IAMBIC represents a commitment to performance without compromise. Advanced scanning, AI-driven design, premium European materials, and master craftsmanship combine to deliver precision fit, lasting comfort, and professional-grade durability. One pair of IAMBIC replaces multiple pairs of standard shoes that fall short on support or polish. It is an investment in health, presence, and daily performance. Understand what sets IAMBIC apart.
Orthotics address specific pressure points or arch issues but do not solve the root problem of shoe fit. IAMBIC builds support into the full 3D shape of the shoe, using advanced cushioning layers and optimal cushioning support tailored to your comprehensive fit profile. If you use your own orthotics, our Virtual Consultation provides clear instructions to scan both your feet and the orthotics. Our removable insoles are designed to work with them when needed. This comprehensive approach delivers a foundation of comfort and alignment that standard shoes with orthotics do not match.
4. ORDERING, SHIPPING & FIT GUARANTEE
Confidence in every step with our Fit Guarantee.
Begin with our guided scan using three photos on standard paper. Once your fit is captured, choose your style and complete your order. We manage the entire process from design through delivery with clear updates at each stage. Get started with our Virtual Consultation Guide.
Each pair is crafted to order in approximately 4 to 6 weeks. You will receive regular progress updates throughout production.
We currently ship across the United States. For international shipping, please contact our Concierge Team as we are expanding our footprint.
Shipping is complimentary within the continental United States. For other destinations, any applicable fees will be shared at checkout or upon request.
IAMBIC is headquartered in New York City. While we do not have retail stores, our headquarters offers appointment-based service and order pickup by request.
Yes. You may choose to collect your completed order at our New York City headquarters. Our Concierge team will coordinate a convenient time with you. Learn about our White Glove Service.
Our Sole Print system is built for exceptional accuracy. If your first pair does not meet our precision-fit standard, our dedicated Concierge team will work with you personally to understand the issue and determine the right solution, whether through adjustments, remakes, or other options, with minimal disruption to your schedule. Our Concierge Team is on call to support your journey.
Each pair is an Edition of One, made to your scan and preferences. If your first pair does not feel right, our Concierge will guide complimentary refits and remakes. If you choose to return instead of the refit process, a $175 non-refundable fee applies, reflecting the custom build. Contact our Concierge to start a refit or a return.
We are committed to delivering a precision fit worthy of your investment. Our Fit Guarantee means that if your first pair does not fit as expected, our team will partner with you to identify the issue and deliver the solution required to meet our standard of all-day executive comfort and performance. If you have any questions, our Concierge Team is here to help.
5. CARE & MATERIALS
Each pair is crafted from premium European leathers and advanced materials in Portugal. The custom fit reduces stress points that typically cause premature wear, delivering sustained professional-grade performance.
Wipe with a soft cloth to remove dirt or dust. Use high-quality leather conditioner periodically to maintain suppleness. Avoid prolonged water exposure and use shoe trees to preserve shape and fit over time. Read our luxury shoe care guide.
For routine cleaning, use a slightly damp cloth. Avoid harsh soaps or soaking the leather. For deeper care, apply leather cleaner and conditioner as recommended for premium footwear. Our team can also provide tailored cleaning advice for your specific pair. Learn more about leather care in our shoe care guide.
Proper care preserves the leather, structure, and premium look of your IAMBIC shoes. Following our care recommendations enables your investment to deliver consistent executive comfort, professional presence, and performance for years.
How can I ask other questions?
Our Concierge Team is ready to help with any questions about fit, style, ordering, or care. We are dedicated to supporting you at every step of your IAMBIC journey.
As a runner, as an athlete, just knowing that I'm doing a good service to my body is incredible.It’s the reason that I love my IAMBIC shoes. It's that precision that makes me feel safe to walkdown the street, get on the subway, do my commute, bring my kids to school, and not feelconcerned that I'm doing it in a shoe that doesn't fit right or that doesn't feel good.
The most interesting thing about them being crafted just for me is how well they fit. And I hadnever even noticed that my shoes didn't fit right. My other shoes don't hurt me - they just slosharound. With these, the heels actually stay on the whole time and it fits snugly yet stillcomfortably. And I'd never experienced that before. They just stay comfortable all day.
The thing that I was surprised by the most with the precision fit is that any pressure points thatI had been feeling with the shoes that I previously came in wearing were completely gone. I waswearing a shoe that wasn't too tight. It wasn't too loose. The sole fit just right. Total comfort.That's the best way to put it.
So I suffer from chronic foot pain and I believe that a lot of that has to do with wearing shoesthat actually don't fit. Whenever I wear my IAMBICs, I've noticed that I have felt less pain,which is really incredible. And they're just so comfortable. I'm not worried about the back of my heel popping out or my ankles not having enough support. Also, they're just so stylish andevery timeI wear them out in the street, I always get compliments, which never happens to me.
A shoe that may feel comfortable for a half hour walk is not a shoe that always feels comfortablefor a three and a half hour walk. So what I like about IAMBIC is, even though the snug fit isthere and it feels comfortable, it also feels substantial enough that I can walk a lot withoutgetting any discomfort. That's just something that's especially important to me and I think theshoe has really delivered that.
The first moment that I tried on my IAMBIC shoes, I noticed a difference. I have small feet. So whenever I try on shoes, I usually expect them to not fit. If they do fit, there's usually some sort of discomfort, whether that's in the toe box or too much space or at the heel. So knowing that this shoe was tailored to my foot was really meaningful. It's rare that you find a shoe like IAMBIC that truly is comfortable, but also hits the markers of style versatility.
I think we're all placed on this earth as unique individuals. None of us are really off the rack in terms of sizing. So for me to have that experience of having something made specifically for me that fit perfectly was something that was a little bit mind blowing. And once I got the shoes, I tried them on, they looked great, they felt great. And honestly, they fit like a glove.