Terms of Use, Privacy, and Cookies

Last updated: October 6, 2025

This consolidated page sets out the contractual terms for using IAMBIC, our data practices, and our use of cookies. It supports both individual customers and business partners. It covers website and app use, orders and exchanges, foot-scan and Sole Print data, global privacy rights, and cookie choices. For any request, contact legal@iambic.co.

Terms of Use and Sale

Agreement to Terms

These Terms of Use and Sale (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity, (“you”) and IAMBIC INC. and its affiliates (“IAMBIC,” “we”, “us”, or “our”), concerning your access to and use of any of IAMBIC’s information, products or services, including but not limited to our web application, website, any other media form, media channel, software or other tools, social media post, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Platform”). You agree that by accessing the Platform, you have read, understood, and agreed to be bound by all of these Terms. If you do not agree with all of these Terms, then you are expressly prohibited from using the Platform and you must discontinue use immediately.

The information provided on the Platform is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Platform from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Platform is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Platform. You may not use the Platform in a way that would violate the Gramm-Leach-Bliley Act (GLBA) or any other local, state, national or international law.

Conditions of Use

Our Terms may change. These Terms are subject to change. Some jurisdictions do not allow unilateral updates or modifications to consumer terms, so this paragraph may not be applicable to you. We reserve the right to update these Terms periodically. If we make a significant change, we will notify you by posting a notice on the Platform or sending you a notification. Review any changes, and if you don’t agree, discontinue using the Platform immediately. If you continue to use the Platform after we have notified you of changes, you will be considered to have accepted the updated Terms, except to the extent prohibited by applicable law.

Privacy Policy. Our Privacy Policy pertains to the gathering and usage of personal information on the Platform and applies to your usage of the Platform.

Age restriction. The Platform is intended for users who are 18 years of age and older. If you are under the age of 18, refrain from using the Platform or otherwise sharing any personal information with us.

Purchases

The Platform allows you to browse, view, choose, and purchase various IAMBIC products or services, which may change over time. By making a purchase through the Platform, you confirm that you are of legal age to enter into a contract and possess the legal capacity to do so. If you are not of legal age or do not possess capacity, your parent or guardian must review these Terms and the Privacy Policy and place an order on your behalf. Purchases made through the Platform are for your personal or household use and are not intended for resale or export, with delivery only within the United States.

Our prior written consent is required for the purchase of commercial quantities. We may restrict orders that originate from the same customer account or credit card, or use the same billing or shipping address. We may cancel or prohibit orders intended for resale or distribution and may terminate our business relationship with customers who violate this policy or any other part of our Terms. Unless we have given prior written authorization, it is prohibited to offer, use, transfer, or accept our products and gift cards for promotional purposes or in connection with lotteries, raffles, or wagering schemes. We may prohibit users suspected of violating this policy from using our services and may refuse, limit, or cancel related orders and/or suspend or cancel related accounts. Availability on the Platform does not guarantee availability for purchase.

Pricing and promotions. Prices may change. We may correct errors, inaccuracies, or omissions and cancel orders resulting from such circumstances. Promotional codes, when offered, must be entered at checkout, may be audience-specific, do not include taxes or shipping, and cannot be combined.

Legality. Using our products or services for illegal or unauthorized purposes is prohibited. You must observe the laws in your jurisdiction when utilizing the Platform.

Payments, taxes, and risk of loss. We may use a third-party payment processor. You are responsible for applicable taxes arising from your use of the Platform or purchases, excluding taxes on IAMBIC’s net income. If IAMBIC must collect such taxes, they will be added to your billing account. Once IAMBIC delivers products to the carrier, title and risk of loss pass to you. All sales are subject to our shipping and return policies. We monitor return activity and may limit returns or exchanges. IAMBIC reserves the right to determine refunds and to select the carrier.

Returns and Exchanges

We offer complimentary exchanges until you find the perfect fit for your shoes. If you decide not to go through the exchange process upon receiving your shoes, there is a non-refundable fee of $175, reflecting the unique craftsmanship involved in creating each pair as an edition of one. Orders canceled before the fulfillment process has begun may be refunded in full.

Intellectual Property

All materials, information, products, and services provided on the Platform are the exclusive property of IAMBIC, its affiliates, directors, officers, employees, agents, suppliers, or licensors, and include copyrights, designs, trade secrets, trademarks, patents, applications, and other intellectual property. You are not permitted to reproduce or redistribute any of IAMBIC’s intellectual property in any form without prior written permission. For IP concerns, contact IAMBIC.

User Representations and Registration

By using the Platform, you represent and warrant that: (1) all registration information you submit is true, accurate, current, and complete; (2) you will maintain accuracy and promptly update as necessary; (3) you have legal capacity and agree to comply with these Terms; (4) you are not a minor; (5) you will not access the Platform through automated or non-human means; (6) you will not use the Platform for any illegal or unauthorized purpose; and (7) your use will not violate any law or regulation. We may suspend or terminate your account for untrue, inaccurate, not current, or incomplete information. You must safeguard your credentials and notify us of unauthorized use. We may terminate accounts, edit or remove content, change the Platform and offerings, and cancel orders at our discretion.

Prohibited Activities

You may not access or use the Platform for any purpose other than that for which we make it available. The Platform may not be used in connection with commercial endeavors except those specifically endorsed or approved by us in advance. Prohibitions include, without limitation: systematic data retrieval; fraud; security circumvention; disparagement; harassment; unlawful use; advertising; unauthorized linking or framing; malware or disruptive content; automated use; removing proprietary notices; impersonation; selling your profile; spyware or passive collection mechanisms; undue burden on the Platform; harassment of employees or agents; access-prevention circumvention; copying or adapting software; reverse engineering; using automated systems; unauthorized purchasing agents; collecting user emails for unsolicited messages; competing with us; or other revenue-generating uses of the Platform or its content.

User Generated Contributions and Contribution License

The Platform may allow you to submit content (“Contributions”) that may be viewable by others. Contributions are treated as non-confidential and non-proprietary. You represent and warrant that your Contributions and their use by us do not infringe third-party rights; that you have all necessary rights and permissions; that they are not false, unlawful, obscene, harassing, or otherwise objectionable; and that they do not violate privacy, child-protection, or anti-discrimination laws. You grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide, sub-licensable license to use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt, distribute, prepare derivative works, and authorize sublicenses, including use of your name, company name, trademarks, and likeness. You waive all moral rights. We do not assert ownership of your Contributions. We may edit, re-categorize, pre-screen, or delete Contributions at any time. We have no obligation to monitor Contributions.

Social Media; Submissions

You may link Third-Party Accounts to your IAMBIC account. You represent and warrant you are entitled to disclose such information and grant access under the third party’s terms. We may access, make available, and store content from your Third-Party Accounts as notified to you. Your relationship with third-party providers is governed solely by your agreement(s) with them. We may access your contacts for the limited purpose of identifying contacts who have registered to use the Platform. You can disable connections at any time, and we will attempt to delete information obtained through such Third-Party Accounts, except username and profile picture associated with your account.

Submissions such as questions, comments, suggestions, ideas, feedback, or other information are non-confidential and become our sole property. You assign to IAMBIC all exclusive rights in Submissions and waive moral rights.

Third-Party Websites and Content; Advertisers

Links to third-party websites and content are provided for convenience and are not monitored for accuracy or completeness. We are not responsible for third-party content, policies, or actions. You access third-party sites at your own risk. Purchases through third-party sites are solely between you and the third party. We may allow advertisers to display ads on the Platform; advertisers are responsible for their ads and warrant they have all necessary rights. We only provide ad space.

Site Management; Copyright Infringements

We may monitor the Platform for violations; take legal action; refuse, limit, or disable access to Contributions; remove excessive or burdensome files; and otherwise manage the Platform. We respect intellectual property rights. If you believe material on or through the Platform infringes your copyright, notify us. You may be liable for damages if you materially misrepresent infringement.

Term and Termination

These Terms remain in effect while you use the Platform. We may, in our sole discretion and without notice or liability, deny access to the Platform to any person for any reason, including breach of these Terms or law. We may terminate or suspend accounts and delete content at any time. If terminated or suspended, you are prohibited from registering a new account. We may pursue civil, criminal, and injunctive relief.

Modifications and Interruptions

We may change, modify, or remove contents of the Platform and may modify or discontinue all or part of the Platform or any products or services at any time without notice. We have no obligation to update information. We cannot guarantee availability and are not liable for downtime or discontinuance.

Applicable Law; Dispute Resolution

These Terms and your use of the Platform are governed by and construed in accordance with the laws of the State of Delaware applicable to agreements made and to be performed within Delaware, without regard to conflict of law principles.

Informal negotiations. The parties agree to attempt to negotiate any dispute informally for at least thirty (30) days upon written notice.

Agreement to arbitrate. If unresolved, disputes will be finally and exclusively resolved through binding arbitration under the AAA Commercial Arbitration Rules and, where appropriate, the AAA Consumer Rules. Arbitration may be in person, by documents, by phone, or online. The arbitrator must apply applicable law. Unless required otherwise, arbitration will take place in Kent, Delaware. Parties may litigate to compel arbitration, stay proceedings, or confirm, modify, vacate, or enter judgment on an award.

If a dispute proceeds in court, it shall be commenced in the state or federal courts located in Kent, Delaware. Parties consent to jurisdiction and venue and waive defenses of lack of personal jurisdiction and forum non conveniens. The CISG and UCITA do not apply.

No dispute may be brought more than one (1) year after the cause of action arose. If any part of this arbitration clause is found illegal or unenforceable, disputes within that part shall be decided by a court of competent jurisdiction in Kent, Delaware.

Restrictions. Arbitration is limited to the dispute between the parties. No class actions or representative claims are permitted.

Exceptions. Disputes regarding intellectual property rights, theft, piracy, invasion of privacy, unauthorized use, or claims for injunctive relief are excluded from arbitration and may be brought in court.

Disclaimer

The platform is provided on an as-is and as-available basis. You agree that your use of the platform and our services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the platform’s content or the content of any websites linked to the platform and assume no liability or responsibility for: (1) errors, mistakes, or inaccuracies of content; (2) personal injury or property damage resulting from your access to and use of the platform; (3) unauthorized access to or use of our servers and/or any personal or financial information stored therein; (4) interruption or cessation of transmission to or from the platform; (5) bugs, viruses, trojan horses, or the like that may be transmitted to or through the platform by any third party; and/or (6) errors or omissions in any content or for any loss or damage incurred as a result of the use of any content made available via the platform. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the platform or any hyperlinked website.

Limitations of Liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the platform, even if advised of the possibility. Our liability to you for any cause whatsoever, regardless of form of action, is limited to the lesser of the amount paid, if any, by you to us during the six (6) months prior to the cause of action or $100.00 USD. Some laws do not allow limitations on implied warranties or exclusions or limitations of certain damages, so these may not apply to you.

Indemnification

You agree to defend, indemnify, and hold us harmless, including subsidiaries, affiliates, and respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees, arising out of: (1) your Contributions; (2) use of the Platform; (3) breach of these Terms; (4) breach of your representations and warranties; (5) violation of third-party rights; or (6) any harmful act toward another user. We may assume exclusive defense and control of any matter subject to indemnification at your expense.

User Data; Electronic Communications, Transactions, and Signatures

We will maintain certain data transmitted to the Platform for performance management and data relating to your use. Although we perform routine backups, you are solely responsible for your data. You waive claims for loss or corruption of such data.

Visiting the Platform, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communication be in writing. You agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Platform. You waive rights requiring original signatures or non-electronic records.

California Users and Residents

If a complaint is not satisfactorily resolved, contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, (800) 952-5210 or (916) 445-1254.

Partners on the Platform

We may establish links or collaborations with third-party websites, social media platforms, mobile applications, and other products and services. Access does not indicate support or control. Third parties are governed by their own terms and privacy policies.

Miscellaneous (within Terms)

These Terms and any policies or operating rules posted by us on or in respect to the Platform constitute the entire agreement and understanding between you and us. Failure to enforce any right or provision is not a waiver. These Terms operate to the fullest extent permissible by law. We may assign any or all rights and obligations at any time. We are not responsible for loss, damage, delay, or failure to act caused by causes beyond our reasonable control. If any provision is unlawful, void, or unenforceable, that provision is severable. No joint venture, partnership, employment, or agency relationship is created. These Terms will not be construed against us by virtue of having drafted them. You waive defenses based on the electronic form of these Terms and the absence of signing.

Privacy Policy

Scope; Consent; Age

This Privacy Policy covers the Website and App. By browsing and using the Website or App, you accept the practices described. The Website and App are intended for users 18 and older. If you are under 18, do not use the App or share personal information with us.

Data Collection

Foot scans. We use mobile device cameras to take measurements and images of users’ feet.

Survey data. We collect information including shoe size; comfort and style preferences; foot issues; age; weight; background; assigned sex at birth; past fit problems; footwear history; and other relevant information to develop and produce footwear and related products and services.

Website and App usage data. We collect information about how and when users use our Website or App, including IP addresses, browser types, referring pages, and pages viewed.

Member data. We collect information about user research participants, including age, location, background, sex, shoe size, preferences for shoe comfort and style, past fit issues, preferred types of research opportunities, and other relevant information to develop and improve products and services.

Order data. We collect name, email, shipping address, phone number, and payment data.

Google and Meta advertising analytics. We collect data for analytics purposes, including user interactions with advertisements and marketing campaigns across platforms such as Facebook.

SMS Communications

By opting in to receive SMS communications from IAMBIC, you consent to receive order updates, shipping notifications, customer support, program updates, and promotional texts about products, offers, and events at the mobile number you provide. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out. Reply HELP for help. Carriers are not liable for delayed or undelivered messages. For questions, contact legal@iambic.co.

Use of Data

Information we collect may be used to:

Customer service interactions. The email address you provide for order processing will only be used to send information and updates pertaining to your order, unless you opt in to promotional newsletters.

Product design and manufacturing. Your foot scans and survey data are used in the design and manufacturing of your footwear product or service.

Process transactions. Personally identifiable information will not be sold, exchanged, transferred, or shared with other companies without your consent, except as necessary to deliver requested products or services.

Improving IAMBIC. Website and App usage data will be used to improve our website and marketing efforts. Foot scan and survey data will be used to develop and improve products and services.

Analytics and advertising. We conduct analytics and advertising, including interest-based ads where permitted.

Data Sharing

We share personal data with third parties, including but not limited to Facebook, for advertising and marketing purposes, under their privacy policies. We may share personal data as required by law or with service providers who assist in operating our business or fulfilling orders (payment processors, shipping companies, IT providers).

Data Retention; Security Measures

We retain personal data as long as necessary to provide products and services and for other legitimate business purposes, then securely dispose when no longer needed. We implement appropriate technical and organizational measures to protect personal information and credit card data and review and update controls regularly.

User Rights

You may have rights to access, correct, delete, object to, or restrict processing, withdraw consent where processing is based on consent, and request data portability (GDPR). Submit requests to legal@iambic.co.

CCPA Compliance

California residents have the right to know what personal information is collected, whether it is sold or disclosed and to whom, to withhold consent for sale, to access, and to request deletion. We do not sell your personal information and do not discriminate for exercising CCPA rights. To exercise your rights, contact us.

Product Disclaimer

IAMBIC strives to present products and colors with accuracy. However, we cannot ensure an exact match between colors portrayed on the Website and the actual delivered product. Because shoes are partially handmade and use natural materials like leather, minor imperfections or variations may occur. Products or services may sell out; if so, we will notify you promptly via email.

Communications Preferences

If we wish to use your personal information for newsletter signups or other marketing, we will seek your permission and provide an opportunity to decline. You may withdraw consent by contacting legal@iambic.co.

Changes to this Privacy Policy

We may amend this Privacy Policy at our discretion. We may change prices, and we may modify or terminate products or services without notice. We are not responsible to you or any third party for price changes, suspension, modification, or discontinuation. We encourage you to check this page regularly for updates.

Cookies Policy

What Are Cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the website or a third party to recognize you and make your next visit easier and the website more useful.

How We Use Cookies

When you use and access our website, we may place a number of cookies in your web browser to: provide and maintain our website; enable certain functions; provide analytics; store your preferences; and enable advertisements delivery, including behavioral advertising.

Third-Party Cookies

In addition to our own cookies, we may use third-party cookies to report usage statistics, deliver advertisements on and through the website, and related purposes.

Your Choices

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, visit your browser’s help pages. If you delete or refuse cookies, some features may not be available, preferences may not be saved, and pages may not display properly. For more information about cookies, visit All About Cookies.

Changes to Our Cookies Policy

We may update our Cookies Policy from time to time. We will notify you of changes by posting the new Cookies Policy on this page.

Contact Us

IAMBIC INC.
405 Lexington Ave., Floor 9
New York, NY 10174, United States
Phone: (+1) 631-971-8642
Email: legal@iambic.co