Editor’s note: The IAMBIC White Glove Service pairs each client with a biomechanical engineer for a guided scan and comfort consultation—offered in our NYC studio or virtually. It extends the same precision-fit system recognized as a TIME Best Invention for redefining bespoke footwear through AI and craftsmanship.
At IAMBIC, precision begins with understanding how you move. The White Glove experience blends advanced biomechanics and human insight to capture a true reflection of your anatomy and lifestyle. Each consultation transforms data into design, resulting in footwear shaped exclusively for you.
Not ready to book? Take the Fit Guide Quiz for personalized fit guidance.
Quick details
- Where: NYC Chrysler Building studio in Midtown Manhattan or video call
- Who: Concierge host who is a trained biomechanical engineer
- How long: About 30 to 45 minutes
- Typical delivery: 4 weeks or less. Comfort guarantee with easy refits
- Next step: Your scan and comfort notes guide a made-to-fit pair
Proof: Built for long meetings and travel weeks. 98%+ fit accuracy across 50,000+ profiles.
Based on Fit Guide Quiz results, we reserve a limited number of complimentary consultation slots each month. VIP program enrollment is by invitation after the consultation.
Why VIP matters
The IAMBIC precision-fit consultation measures 20 biometric variables captured through your scan and comfort assessment. Each signal translates into data that informs the geometry, support, and feel of your pair. A biomechanical engineer from our Concierge team—trained by leading experts—guides you through every step, ensuring accuracy and understanding.
Foot scan
We capture an accurate 3D model of your feet using calibrated camera angles. The engineer ensures correct recording of length, width, volume, arch height, instep, and heel shape. This can be completed in our NYC studio or via video call with real-time review.
Comfort assessment
Each question serves a purpose. Your responses shape the materials, cushioning, and structure of your shoe. We discuss workload, travel, and areas needing support—such as forefoot width or heel slip—along with your preferences for ground feel, climate, and daily wear context.
Why a biomechanical engineer
You receive expert guidance on how each signal affects your comfort and movement. In-person sessions provide the studio experience, while virtual consultations offer private, guided precision from wherever you are.
What you leave with
- Personal fit profile saved to your account
- Recommended last geometry and cushioning setup
- Delivery timeline and next check-in point
- Immediate and lasting comfort across long days and travel weeks
What you can expect
- Comfort under load. Fit that holds through long meetings and travel days
- Posture support. Geometry tuned for alignment over distance
- A fit relationship. Feedback and wear photos inform refinements on future pairs
Explore details on MODEL T and learn how your fit evolves in The Precision Fit Program.
Two ways to experience White Glove
Virtual White Glove
No travel required. We meet you via video call and guide your smartphone scan. You complete a brief comfort assessment and receive clear next steps. Start with the Fit Guide Quiz if you prefer to begin on your own.
In-person in NYC
Visit our studio in the Chrysler Building in Midtown Manhattan. Your Concierge host greets you, then a biomechanical engineer conducts your scan, reviews your footwear history, and identifies where you need additional support.
Independent recognition and backing
VIP program enrollment is by invitation only. Questions? Contact the Concierge.
FAQs
Do I need to be in New York to book?
No. Virtual White Glove sessions follow the same steps and deliver identical precision through guided video.
What do I need for a foot scan?
A well-lit space with a hard floor, a chair, and four sheets of white printer paper. Have your smartphone ready with Chrome or Safari and a laptop or desktop for the video call.
How long is the session?
Plan for 30 to 45 minutes. You’ll leave with a clear roadmap and next steps for your made-to-fit pair.
What happens if I need an adjustment?
We review your feedback and wear photos and make targeted refinements. Concierge support stays with you throughout the process.
Is White Glove right for travel-heavy weeks?
Yes. Many clients schedule White Glove sessions before conference or travel seasons to ensure lasting comfort on long days.
Helpful links
The most interesting thing about them being crafted just for me is how well they fit. And I hadnever even noticed that my shoes didn't fit right. My other shoes don't hurt me - they just slosharound. With these, the heels actually stay on the whole time and it fits snugly yet stillcomfortably. And I'd never experienced that before. They just stay comfortable all day.
As a runner, as an athlete, just knowing that I'm doing a good service to my body is incredible.It’s the reason that I love my IAMBIC shoes. It's that precision that makes me feel safe to walkdown the street, get on the subway, do my commute, bring my kids to school, and not feelconcerned that I'm doing it in a shoe that doesn't fit right or that doesn't feel good.
The thing that I was surprised by the most with the precision fit is that any pressure points thatI had been feeling with the shoes that I previously came in wearing were completely gone. I waswearing a shoe that wasn't too tight. It wasn't too loose. The sole fit just right. Total comfort.That's the best way to put it.
So I suffer from chronic foot pain and I believe that a lot of that has to do with wearing shoesthat actually don't fit. Whenever I wear my IAMBICs, I've noticed that I have felt less pain,which is really incredible. And they're just so comfortable. I'm not worried about the back of my heel popping out or my ankles not having enough support. Also, they're just so stylish andevery timeI wear them out in the street, I always get compliments, which never happens to me.
A shoe that may feel comfortable for a half hour walk is not a shoe that always feels comfortablefor a three and a half hour walk. So what I like about IAMBIC is, even though the snug fit isthere and it feels comfortable, it also feels substantial enough that I can walk a lot withoutgetting any discomfort. That's just something that's especially important to me and I think theshoe has really delivered that.
The first moment that I tried on my IAMBIC shoes, I noticed a difference. I have small feet. So whenever I try on shoes, I usually expect them to not fit. If they do fit, there's usually some sort of discomfort, whether that's in the toe box or too much space or at the heel. So knowing that this shoe was tailored to my foot was really meaningful. It's rare that you find a shoe like IAMBIC that truly is comfortable, but also hits the markers of style versatility.
I think we're all placed on this earth as unique individuals. None of us are really off the rack in terms of sizing. So for me to have that experience of having something made specifically for me that fit perfectly was something that was a little bit mind blowing. And once I got the shoes, I tried them on, they looked great, they felt great. And honestly, they fit like a glove.