Editor’s note: The IAMBIC White Glove Service pairs each client with a biomechanical engineer for a guided scan and comfort consultation, offered in our NYC studio or virtually. It extends the same precision-fit system recognized as a TIME Best Invention for redefining bespoke footwear through AI and craftsmanship.
At IAMBIC, precision begins with understanding how you move. The White Glove experience blends advanced biomechanics with human insight to capture a reflection of your anatomy and lifestyle. Each consultation transforms data into design, resulting in footwear shaped exclusively for you.
Not ready to book? Take the Fit Guide Quiz for personalized fit guidance.
Quick details
- Where: NYC Chrysler Building studio or video call
- Who: Concierge host trained as a biomechanical engineer
- Duration: 30–45 minutes
- Delivery: About 4 weeks with comfort guarantee and easy refits
- Next step: Your scan and comfort notes guide your made-to-fit pair
Proof: 98%+ fit accuracy across 50,000+ profiles. Designed for comfort during long meetings and travel weeks.
Based on Fit Guide Quiz results, limited complimentary consultation slots are reserved each month. VIP enrollment is by invitation following the consultation.
Why VIP matters
The White Glove consultation measures over 20 biometric variables from your scan and comfort assessment. Each signal informs the shape, support, and feel of your footwear. A biomechanical engineer guides you through every step, ensuring precision and understanding.
Foot scan
We capture a 3D model of your feet using calibrated camera angles. The engineer ensures accurate recording of length, width, volume, and heel contour. This can be completed in NYC or remotely with real-time guidance.
Comfort assessment
Each answer helps customize materials, cushioning, and structure. We discuss daily movement, workload, and areas of focus such as forefoot width or heel slip, along with preferences for ground feel and climate.
Why a biomechanical engineer
You receive expert insight into how each element affects your posture and movement. In-person sessions provide a hands-on studio experience, while virtual sessions deliver guided precision wherever you are.
What you leave with
- Personal fit profile stored in your account
- Recommended last geometry and cushioning setup
- Delivery timeline and progress updates
- All-day comfort through long meetings and travel
What you can expect
- Comfort under load: Support that lasts through travel and long meetings
- Posture support: Alignment tuned for motion and endurance
- A fit relationship: Feedback and wear data inform refinements on future pairs
See more details about MODEL T and how your fit evolves in The Precision Fit Program.
Two ways to experience White Glove
Virtual White Glove
No travel required. We meet by video and guide your scan in real time. After your comfort assessment, you’ll receive your fit profile and next steps. You can also begin with the Fit Guide Quiz.
In-person in NYC
Visit our studio in the Chrysler Building in Midtown Manhattan. Your Concierge and biomechanical engineer conduct your scan, review your fit history, and recommend support adjustments.
Independent recognition and backing
VIP program enrollment is by invitation only. Questions? Contact the Concierge.
FAQs
Do I need to be in New York to book?
No. Virtual White Glove sessions follow the same steps and deliver identical precision through video.
What do I need for a foot scan?
A well-lit space, four sheets of printer paper, and your smartphone. A laptop or desktop is used for your guided video session.
How long is the session?
Most appointments last about 30 to 45 minutes. You’ll receive your fit profile and next steps immediately after.
What if I need an adjustment?
Your Concierge reviews your feedback and wear photos to refine your fit. Support remains available through every stage.
Is White Glove right for travel-heavy weeks?
Yes. It is ideal for professionals who need lasting comfort and posture balance through long days and global travel.
The most interesting thing about them being crafted just for me is how well they fit. And I hadnever even noticed that my shoes didn't fit right. My other shoes don't hurt me - they just slosharound. With these, the heels actually stay on the whole time and it fits snugly yet stillcomfortably. And I'd never experienced that before. They just stay comfortable all day.
As a runner, as an athlete, just knowing that I'm doing a good service to my body is incredible.It’s the reason that I love my IAMBIC shoes. It's that precision that makes me feel safe to walkdown the street, get on the subway, do my commute, bring my kids to school, and not feelconcerned that I'm doing it in a shoe that doesn't fit right or that doesn't feel good.
The thing that I was surprised by the most with the precision fit is that any pressure points thatI had been feeling with the shoes that I previously came in wearing were completely gone. I waswearing a shoe that wasn't too tight. It wasn't too loose. The sole fit just right. Total comfort.That's the best way to put it.
So I suffer from chronic foot pain and I believe that a lot of that has to do with wearing shoes that actually don't fit. Whenever I wear my IAMBICs, I've noticed that I have felt less pain, which is really incredible. And they're just so comfortable. I'm not worried about the back of my heel popping out or my ankles not having enough support. Also, they're just so stylish and every time I wear them out in the street, I always get compliments, which never happens to me.
A shoe that may feel comfortable for a half hour walk is not a shoe that always feels comfortablefor a three and a half hour walk. So what I like about IAMBIC is, even though the snug fit isthere and it feels comfortable, it also feels substantial enough that I can walk a lot withoutgetting any discomfort. That's just something that's especially important to me and I think theshoe has really delivered that.
The first moment that I tried on my IAMBIC shoes, I noticed a difference. I have small feet. So whenever I try on shoes, I usually expect them to not fit. If they do fit, there's usually some sort of discomfort, whether that's in the toe box or too much space or at the heel. So knowing that this shoe was tailored to my foot was really meaningful. It's rare that you find a shoe like IAMBIC that truly is comfortable, but also hits the markers of style versatility.
I think we're all placed on this earth as unique individuals. None of us are really off the rack in terms of sizing. So for me to have that experience of having something made specifically for me that fit perfectly was something that was a little bit mind blowing. And once I got the shoes, I tried them on, they looked great, they felt great. And honestly, they fit like a glove.