Finding the perfect shoe fit is an intricate process—one that requires expertise, precision, and a deep understanding of biomechanics. At IAMBIC, we’ve redefined footwear with AI-driven custom-fit technology, earning recognition as a TIME Best Invention. Now, we’re elevating the experience further with our exclusive White Glove Service.
This premium offering is designed exclusively for IAMBIC VIP members, providing a personalized foot scanning and comfort consultation conducted by a biomedical engineering expert. Whether in-person at our NYC studio or virtually from anywhere in the world, the White Glove Service ensures an unparalleled level of precision and expertise in your footwear journey.
The Science Behind White Glove Service
IAMBIC’s White Glove Service isn’t just about luxury—it’s built on cutting-edge science and technology.
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- Designed in collaboration with Dr. Hylton Menz, one of the world’s leading podiatry researchers, our consultation process integrates decades of expertise in foot biomechanics, fit optimization, and digital health.
- Backed by the U.S. National Science Foundation, our system has undergone extensive research and testing, ensuring an advanced, data-driven approach to precision footwear.
- Expert-Led & Meticulously Crafted – Every consultation is guided by a trained biomedical engineer, and every shoe is shaped by hand in Portugal by master craftsmen.
Two Ways to Experience White Glove Service
In-Person in NYC
For those who want the ultimate luxury experience, our White Glove Service is available at IAMBIC’s private studio in the Chrysler Building. You’ll meet with a dedicated member of our Concierge Team, followed by a one-on-one session with a biomedical engineer who will:
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- Conduct a high-precision foot scan using our proprietary AI-powered technology.
- Perform a comfort consultation, where we analyze your shoe history, fit preferences, and biomechanical factors.
- Discuss critical details such as where your shoes typically feel tight, where you need more support, and what sensations feel best on your feet.
- Fine-tune the data that gets sent to our Portuguese craftsmen, ensuring every millimeter of your shoes is tailored to you.
Virtual White Glove Fit Session
Can’t make it to NYC? Our White Glove Service is available remotely via Zoom, offering the same level of personalized attention.
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- A biomedical engineer will guide you through the foot scanning process, ensuring accurate results.
- You’ll complete the comfort consultation through the IAMBIC Client Portal, with a specialist walking you through each question, helping you analyze your shoe history, lifestyle, and biomechanical needs.
- This hand-held experience ensures that you not only get the best fit but also gain a deeper understanding of how shoes should fit your feet.
Why White Glove? The IAMBIC VIP Experience
Expert-Led Fit Assessment
With a trained biomedical engineer guiding your scan, every detail of your foot’s structure and biomechanics is captured with maximum precision.
A Concierge Fit Experience
As an IAMBIC VIP, you don’t just get a pair of shoes—you gain direct access to our team. From the moment you book your White Glove consultation, our Concierge Team is available to answer questions and support you throughout the process.
Unrivaled Craftsmanship
Unlike mass-produced shoes, your IAMBICs are shaped by hand in Portugal, with every detail fine-tuned based on your personal fit data. The combination of AI technology, expert consultation, and artisanal craftsmanship results in footwear that feels like it was truly made for you—because it was.
A New Way to Think About Shoe Fit
One of the most common things we hear from customers after their White Glove experience? They never look at shoe fit the same way again. Understanding how fit, biomechanics, and millimeter-level precision impact your comfort transforms not only how you wear IAMBIC shoes—but how you assess every shoe you put on.
Become an IAMBIC VIP & Experience White Glove Service
The White Glove Service is available exclusively to IAMBIC VIP members. If you’re interested in experiencing the highest level of precision, comfort, and expert guidance in footwear, reach out to our Concierge Team to learn more.
As a runner, as an athlete, just knowing that I'm doing a good service to my body is incredible.It’s the reason that I love my IAMBIC shoes. It's that precision that makes me feel safe to walkdown the street, get on the subway, do my commute, bring my kids to school, and not feelconcerned that I'm doing it in a shoe that doesn't fit right or that doesn't feel good.
The most interesting thing about them being crafted just for me is how well they fit. And I hadnever even noticed that my shoes didn't fit right. My other shoes don't hurt me - they just slosharound. With these, the heels actually stay on the whole time and it fits snugly yet stillcomfortably. And I'd never experienced that before. They just stay comfortable all day.
The thing that I was surprised by the most with the precision fit is that any pressure points thatI had been feeling with the shoes that I previously came in wearing were completely gone. I waswearing a shoe that wasn't too tight. It wasn't too loose. The sole fit just right. Total comfort.That's the best way to put it.
So I suffer from chronic foot pain and I believe that a lot of that has to do with wearing shoesthat actually don't fit. Whenever I wear my IAMBICs, I've noticed that I have felt less pain,which is really incredible. And they're just so comfortable. I'm not worried about the back of my heel popping out or my ankles not having enough support. Also, they're just so stylish andevery timeI wear them out in the street, I always get compliments, which never happens to me.
A shoe that may feel comfortable for a half hour walk is not a shoe that always feels comfortablefor a three and a half hour walk. So what I like about IAMBIC is, even though the snug fit isthere and it feels comfortable, it also feels substantial enough that I can walk a lot withoutgetting any discomfort. That's just something that's especially important to me and I think theshoe has really delivered that.