Privacy

Privacy Policy

Date of last revision: July 11, 2024

Disclaimer

At IAMBIC INC., we collect information that you voluntarily provide to us, such as your name, email address, and any other contact information you submit through our website, web application, or communications with members of our IAMBIC team. We may also automatically collect certain information about your device and browsing activity when you visit our website or web application, such as your IP address, browser type, and referring URL. 

We use the information we collect to improve our website or web application, respond to your inquiries or requests, and communicate with you about our products and services. We may also share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or fulfilling our products and services. We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration.

Additionally, when you browse our website or web application, we automatically collect your computer’s IP address, which provides us with information to better understand your browser and operating system. Please note that you have the option to browse our website anonymously. 

We may update this Privacy Policy from time to time, and any changes will be posted on our website. Your continued use of our website or web application after such modifications will constitute your acknowledgment of the modified Privacy Policy and your agreement to abide and be bound by its terms. If you have any questions or concerns about our Privacy Policy, please contact us at legal@iambic.co. 

Described Below

The “Privacy Policy” described below covers the entire IAMBIC INC. (“IAMBIC,” “we,” “us,” or “our”) website (the “Website”) and web application (the “App”). Phrases such as “you,” “your,” and other similar expressions refer to users of this Website or App, including but not exclusive to current customers, potential customers, or IAMBISPHERE members. By browsing and using the Website or App, you accept the practices described in this Privacy Policy.

Consent  

The Website and App are intended for users who are 18 years of age and older. If you are under the age of 18, we ask that you refrain from using the App or otherwise sharing any personal information with us.

Data Collection

We collect the following types of personal data:

  • Foot scans: We use mobile device cameras to take measurements and images of users’ feet.
  • Survey data: We collect information about users, including but not limited to shoe size, comfort and style preferences, foot issues, age, weight, background, assigned sex at birth, past fit problems, footwear history, and other relevant information to develop and produce footwear and footwear-related products and services.
  • Website and App usage data: We may collect information about how and when users use our Website or App, including, but not limited to, IP addresses, browser types, referring pages, and pages viewed.
  • Member data: We collect information about IAMBISPHERE members’ age, location, background, sex, shoe size, preferences for shoe comfort and style, past fit issues, preferred types of research opportunities, and other relevant information to develop and improve our products and services.  
  • Order data: We collect personal information from our customers such as their name, email address, shipping address, phone number, and payment data. 
  • Meta advertising analytics: We collect data for Meta advertising analytics purposes, including user interactions with advertisements and marketing campaigns across various platforms, such as Facebook.

SMS Consent

By opting in to receive SMS communications from IAMBIC, you consent to receive order updates and shipping notifications. We do not send marketing such as offers, coupons, or product announcements through SMS. Consent to receive SMS messages is not a condition of any purchase. Message and data rates may apply. The frequency of messages may vary. If you wish to stop receiving marketing texts, you may reply with ‘STOP’ to any message you receive from us. For additional help, you can contact us at contact@iambic.co.

Use of Data

Any and all of the information IAMBIC collects from you may be used in one of the following ways:

  • Customer Service Interactions
    • The email address you provide for order processing will only be used to send you information and updates pertaining to your order, unless you decide to opt-in to receiving the IAMBIC promotional newsletter.
  • Product Design and Manufacturing
    • Your foot scans and survey data are used in the design and manufacturing of your footwear product or service.
  • Process Transactions
    • We assure you that your personally identifiable information, whether made public or kept private, will not be sold, exchanged, transferred, or shared with any other company without your explicit consent. The only exception to this policy is when it is necessary to deliver the product or service that you have requested and purchased.    
  • Improving IAMBIC
    • Website and App usage data will be used to improve our website and marketing efforts. Foot scan and survey data will be used to develop and improve IAMBIC products and services. 

Data Sharing

We share personal data with third parties, including but not limited to Facebook, for advertising and marketing purposes. These third parties may use the data for their own purposes in accordance with their privacy policies. We may share personal data as required by law or with our service providers who assist us in operating our business or fulfilling product or service orders. For example, we may share personal data with payment processors, shipping companies, or IT providers.

Data Retention

We retain personal data for as long as necessary to provide our products and services and for other legitimate business purposes. We will securely dispose of personal data when we determine that it is no longer needed.

Security Measures

We implement appropriate technical and organizational measures to protect your personal information and credit card data from unauthorized access, use, or disclosure. We regularly review and update our security measures to ensure they are effective.

User Rights

Our customers have the right to:

  • Access their personal data and request a copy of it.
  • Correct any inaccuracies in their personal data.
  • Request the deletion of their personal data.
  • Object to the processing of their personal data.
  • Request the restriction of the processing of their personal data.
  • Withdraw their consent to the processing of their personal data.

Under the GDPR, customers also have the right to data portability, which means they can request that their personal data be provided in a structured, commonly used, and machine-readable format so they can transfer it to another controller. Such requests can be made by contacting us at legal@iambic.co. 

Consent

By using our Website or App and providing us with personal data, you consent to the collection, use, and processing of your personal data as described in this Privacy Policy. You may withdraw this consent at any time by contacting us at legal@iambic.co.

CCPA Compliance

Under the CCPA, California residents have the right to:

  • Know what personal information is being collected about them.
  • Know whether their personal information is sold or disclosed, and to whom.
  • Withhold consent for the sale of their personal information.
  • Access their personal information.
  • Request the deletion of their personal information.

We will not sell your personal information to third parties, and we do not discriminate against customers who exercise their CCPA rights. If you are a California resident and would like to exercise your rights under the CCPA, please contact us using the information provided below.

Product Disclaimer

IAMBIC strives to present its entire range of products and colors with utmost accuracy. Every fit, style, and color is depicted as faithfully as possible. However, IAMBIC cannot ensure an exact match between the colors portrayed on the Website and the actual delivered product.

Since all of our shoes are partially handmade and use natural materials like leather, minor imperfections or variations may occur. Please bear this in mind when making a purchase.

Although we endeavor to maintain sufficient capacity to deliver ordered products listed on our Website, there may be instances where products or services are sold out. If this occurs, our team will promptly inform you via email.

Communications

If we want to use your personal information for newsletter signups or other marketing purposes, we will explicitly seek your permission to do so, and we will provide you with an opportunity to decline providing us this permission.

In the event that you have previously provided consent but subsequently decide to withdraw it, you may contact us at legal@iambic.co to revoke your authorization for us to contact you or to cease collecting, utilizing, or revealing your information.

Changes to this Privacy Policy

At IAMBIC INC., we may change the prices of our products or services without prior notice.

We retain the right to modify or terminate products or services (or any portion or content thereof) at any time without notice.

We are not responsible to you or any third party for any changes in price, suspension, modification, or discontinuation of IAMBIC products or services.

We may amend this Privacy Policy to better serve our users or otherwise as we deem appropriate, and such changes will be made at our sole discretion. We encourage you to check this page regularly for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle personal data, please contact us at legal@iambic.co.